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Users Say Negative Words for Different REA-Sons: Distinguishing the Sources of rational and Emotional Negative eWOM at Peer-to-Peer Accommodation Platform.
Yongqiang Sun
Chaofan Yang
Nan Wang
Published in:
ECIS (2019)
Keyphrases
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peer to peer
positive and negative
information sources
real time
file sharing
end users
recommender systems
user interface
word sense disambiguation
mobile applications
positive or negative
decision making
social media
user interaction
user profiles
mobile devices
user centric