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A Study on Measuring Service Quality and StudentSatisfaction in Higher Learning Institutions Empirical Evidence from Arab Open University/Jordan Branch.
Mohammad Bani Hani
Jamal Abu-Serdaneh
Published in:
Int. Arab. J. e Technol. (2017)
Keyphrases
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empirical evidence
service quality
learning algorithm
reinforcement learning
open university
learning process
university students
learning systems
blended learning
information quality
online learning
databases
quality of service
distance learning
customer satisfaction