Investigating How Business Process Ambidexterity Facilitates Business-IT Alignment in Public Sector Organizations.
Tomek HelbinPublished in: RCIS (2019)
Keyphrases
- business process
- inter organizational
- public sector
- business processes
- e government
- business process management
- business goals
- virtual organization
- information sharing
- business rules
- private sector
- business users
- competitive advantage
- emergency response
- business applications
- ws bpel
- service delivery
- public organizations
- policy making
- process model
- electronic government
- digital government
- web services
- information and communication technologies
- process improvement
- business process modeling
- public services
- business decisions
- public administration
- workflow model
- information systems
- information technology
- knowledge management
- workflow management systems
- case study
- decision making
- business process models
- workflow management
- artificial intelligence