Satisfaction Assessment of Service Quality of Express Enterprises Under the Normalization of Epidemic.

Yanliang Zhang Shuai Zhang Peilin Yang

Published in: ICIBE (2022)

Keyphrases

service quality
competitive advantage
customer satisfaction
quality management
user satisfaction
service providers
electronic commerce
quality of service
information systems
information quality
database
call center
online shopping
public health
internet shopping
competitive environment
job satisfaction
real time