Public sector knowledge management: a structured literature review.
Maurizio MassaroJohn DumayAndrea GarlattiPublished in: J. Knowl. Manag. (2015)
Keyphrases
- literature review
- public sector
- knowledge management
- e government
- case study
- electronic government
- information sharing
- digital government
- information and communication technologies
- public administration
- knowledge sharing
- current practices
- real world
- private sector
- information technology
- competitive advantage
- government services
- service delivery
- business process change
- decision making
- information systems
- organizational learning
- learning technologies
- software development
- e learning
- public organizations
- nsf funded