Sociotechnical Study of e-Business: Grappling with an Octopus.
Chris W. CleggCatherine ChuSteve SmithsonAlan HenneyDianne WillisPeter JagodzinskiBrian HopkinsBelen Icasati-JohansonSteven FleckJohn NichollsStuart BennettFrank LandMalcolm PeltuMalcolm PattersonPublished in: J. Electron. Commer. Organ. (2005)