How to Ensure Web Accessibility in Digital Services to Improve the Competitive Advantage of an Organization.
Terhi KärpänenPublished in: HCI (10) (2023)
Keyphrases
- competitive advantage
- service quality
- knowledge management
- business environment
- competitive environment
- strategic advantage
- web accessibility
- business analytics
- business processes
- web services
- context aware
- website
- information systems
- object oriented
- relational databases
- customer relationship management
- end users
- real time
- service discovery
- data model
- electronic commerce
- business intelligence
- database systems
- business strategy
- service providers
- human computer interaction