Literature derived reference models for the adoption of online shopping.
Man Kit ChangWaiman CheungVincent S. LaiPublished in: Inf. Manag. (2005)
Keyphrases
- online shopping
- reference models
- reference model
- customer satisfaction
- online consumer
- business processes
- enterprise architecture
- information technology
- service quality
- security requirements
- information systems
- business process
- process model
- shopping behavior
- online shoppers
- social networks
- personal information
- service oriented
- mobile learning
- e government
- query processing