Virtual agents in retail web sites: Benefits of simulated social interaction for older users.
Veena ChattaramanWi-Suk KwonJuan E. GilbertPublished in: Comput. Hum. Behav. (2012)
Keyphrases
- social interaction
- website
- social influence
- virtual agents
- social media
- social skills
- social norms
- social networks
- web content
- end users
- social behavior
- virtual environment
- recommender systems
- user interface
- intelligent virtual agents
- user interaction
- online learning communities
- mutual understanding
- web pages
- human computer
- human users
- multiple users
- information seeking
- human behavior
- daily life
- human computer interaction
- virtual world