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Digital transformation of monitoring customer behaviour in the cars sales.
Ivan Rados
Miljenko Hajnic
Ivona Rados
Published in:
MIPRO (2020)
Keyphrases
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customer service
customer behavior
real time
potential customers
electronic commerce
monitoring system
customer support
customer base
customer satisfaction
image processing
case study
information technology
digital content
customer relationship management
transformation rules
customer preferences