Predicting ERP User Satisfaction―an Adaptive Neuro Fuzzy Inference System (ANFIS) Approach.
Chengaleth VenugopalSiva Prasanna DeviKavuri Suryaprakasa RaoPublished in: Intell. Inf. Manag. (2010)
Keyphrases
- user satisfaction
- information systems
- neural network
- service quality
- fuzzy inference system
- artificial neural networks
- customer satisfaction
- neuro fuzzy
- perceived usefulness
- perceived quality
- fuzzy logic
- structural equation modeling
- enterprise resource planning
- objective measures
- information quality
- image quality
- database
- quality attributes