Identifying Social Satisfaction from Social Media.
Shuotian BaiRui GaoBibo HaoSha YuanTingshao ZhuPublished in: CoRR (2014)
Keyphrases
- social media
- social networking
- social media platforms
- social interaction
- social networks
- online consumer
- social context
- social web
- user generated content
- user generated
- social media sites
- social networking sites
- social behavior
- online communities
- online social
- social connections
- online social networks
- big data
- social media data
- online social media
- social relationships
- real world events
- information systems
- social dimensions
- user comments
- website
- social activities
- online forums
- information diffusion
- customer satisfaction