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Management Support Systems Model for Incident Resolution in FinTech based on Business Intelligence.
María Del Carmen Zúñiga
Walter Fuertes
Hugo Vera Flores
Theofilos Toulkeridis
Published in:
ICEIS (1) (2021)
Keyphrases
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business intelligence
decision support
support systems
decision making
artificial intelligence
machine learning
information retrieval
information systems
management system
data warehouse
conceptual model
data analysis
knowledge management
data warehousing
strategic management