A Classification Scheme in Evaluating Undergraduate Students' Feedback Towards Service Quality of Private University.
Yogi Tri PrasetyoLauren Regondola-BolataReny NadlifatinSatria Fadil PersadaThanatorn ChuenyindeeBobby Ardiansyah MirajaPublished in: MSIE (2022)
Keyphrases
- classification scheme
- undergraduate students
- service quality
- customer satisfaction
- postgraduate students
- classification schemes
- service providers
- electronic commerce
- quality of service
- information systems
- classification method
- user satisfaction
- e learning
- information quality
- graduate students
- case study
- pedagogical agents
- databases
- machine learning
- support vector machine
- feature vectors
- pedagogical design