Inferences from Social Media Conversations about the Adoption of Chatbots.
V. Phoebe PawlikYan PanPublished in: HICSS (2024)
Keyphrases
- real world events
- social media
- online consumer
- technology adoption
- information technology
- social networks
- e government
- information systems
- big data
- social networking
- content analysis
- social media platforms
- social interaction
- user generated content
- widespread adoption
- data sets
- social networking sites
- decision making
- success factors
- social connections