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QFD application in a service environment: A new approach in risk management in an university.
Angel M. Gento-Municio
Maria Dolores Minambres
Alfonso Redondo
Maria Elena Perez
Published in:
Oper. Res. (2001)
Keyphrases
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risk management
decision support system
risk analysis
management system
database
e learning
web services
computing environments
risk assessment
risk factors
risk evaluation
information systems
case study
sensor data
project management