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Service strategies of small cloud service providers: A case study of a small cloud service provider and its clients in Taiwan.
Feng-Kwei Wang
Wu He
Published in:
Int. J. Inf. Manag. (2014)
Keyphrases
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service providers
cloud computing
web services
cloud services
service quality
data management
data center
service provision
computing resources
personal data
end users
service level agreements
database
online services
service requests
software as a service