Visualization of Large-Scale Customer Satisfaction Surveys Using a Parallel Coordinate Tree.

Dominique Brodbeck Luc Girardin

Published in: INFOVIS (2003)

Keyphrases

customer satisfaction
service quality
online shopping
scientific data analysis
user satisfaction
tree structure
customer service
core competence
product design
customer reviews
marketing strategies
internet banking
databases
customer retention
customer support
parallel algorithm
service providers