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The Impact of Penetration Rate of Online Health Service on Service Quality and Price: Evidence from Online Health Communities.

Junwei KuangLini KuangZhijun Yan
Published in: ICCSE (2018)
Keyphrases
  • service quality
  • online learning
  • real time
  • customer satisfaction
  • information systems
  • service providers
  • online communities
  • database
  • health care
  • social networks
  • social media
  • call center