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Developing IS Enabled Capabilities for a BPO Vendor: A Case Study.
Mark O. Lewis
Lars Mathiassen
Arun Rai
Published in:
AMCIS (2009)
Keyphrases
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business process
social capital
case study
test bed
machine learning
data structure
real time
databases
data mining
information systems
search algorithm
multi agent systems
cloud computing
computational power