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The Impact of Discrepancies between Offerors' Self-Disclosure and Customers' Reviews on Online Sales of Experiences in Sharing Economy.
Yiru Wang
Yilong Zheng
Xun Xu
Published in:
Int. J. Electron. Commer. (2023)
Keyphrases
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customer service
information disclosure
online learning
online reviews
potential customers
customer preferences
customer behavior
information loss
service providers
web services
product reviews
customer support
cost benefit
internet enabled
online retailers