When to Invoke a Prediction Service for Business Process Monitoring?
Jian CaoNaixuan WangShiyou QianWei GuanPublished in: IEEE Trans. Serv. Comput. (2023)
Keyphrases
- telecommunications industry
- service delivery
- service management
- prediction accuracy
- electronic business
- enterprise systems
- prediction model
- prediction error
- mission critical
- data mining
- electronic commerce
- service quality
- decision making
- service oriented
- business processes
- information systems
- web services
- business intelligence
- management system
- customer service
- competitive advantage
- business models
- business process
- virtual organization
- service providers
- online services
- service oriented architecture
- predictive model
- semantic web services
- real world
- cloud services
- service provision
- manufacturing companies