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Coverage area expansion, customer switching, and household profiles in the Japanese broadband access market.
Mitsuru Sunada
Masato Noguchi
Hiroshi Ohashi
Yosuke Okada
Published in:
Inf. Econ. Policy (2011)
Keyphrases
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internet access
customer demand
business transactions
customer base
high speed
access control
user profiles
customer relationship management
customer behavior
stock market
customer satisfaction
electronic markets
competitive environment