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The potential of virtual communities in the insurance industry in the UK and Greece.
Dimitris Kardaras
Bill Karakostas
Eleutherios Papathanassiou
Published in:
Int. J. Inf. Manag. (2003)
Keyphrases
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virtual communities
social networks
virtual world
situated learning
community members
critical mass
trust management
social aspects
trust and reputation systems
case study
information sharing
risk management
face to face communication