A framework for the improvement of knowledge-intensive business processes.
Peter DalmarisEric TsuiBill HallBob SmithPublished in: Bus. Process. Manag. J. (2007)
Keyphrases
- business processes
- knowledge intensive
- workflow management
- business process
- process model
- knowledge acquisition
- web services
- inter organizational
- model driven development
- workflow systems
- business rules
- workflow management systems
- business partners
- business process management
- service oriented architecture
- competitive advantage
- business environment
- databases
- law enforcement
- expert systems
- social networks
- real world