Building Agents to Serve Customers.
Mihai BarbuceanuMark S. FoxLei HongYannick LallementZhongdong ZhangPublished in: AI Mag. (2004)
Keyphrases
- multi agent
- multi agent systems
- cooperative
- multiple agents
- software agents
- autonomous agents
- intelligent agents
- agent systems
- mobile agents
- distributed agents
- dynamic environments
- multiagent systems
- mobile robot
- learning agents
- agent based simulation
- agent architecture
- agent technology
- game theoretic
- decision theoretic
- action selection
- artificial agents
- customer service
- single agent
- special case
- agent behavior
- cognitive agents
- customer relationship management
- distributed systems
- business processes