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Social Network Analytics for Churn Prediction in Telco: Model Building, Evaluation and Network Architecture.
María Óskarsdóttir
Cristián Bravo
Wouter Verbeke
Carlos Sarraute
Bart Baesens
Jan Vanthienen
Published in:
CoRR (2020)
Keyphrases
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network architecture
artificial neural
social networks
neural network
churn prediction
neural network model
telecommunication services
data mining
social media
data analysis
evaluation model
multi class
fuzzy sets