Using Social Media to Support Requirements Gathering When Users are Not Available.
Joel ScanlanKristy De SalesDaniel LimErin RoehrerPublished in: HICSS (2022)
Keyphrases
- social media
- end users
- user requirements
- user centered
- user generated content
- personal preferences
- information seeking
- user generated
- multiple users
- sensemaking
- web interface
- social activities
- value added services
- user interaction
- social networking sites
- workflow systems
- user communities
- web environment
- web based systems
- exploratory search
- gathering information