Factors Influencing Perceived Switching Cost and User Switching Behavior Towards AI-Based Solutions and Technologies - A Systematic Review.
Elena DericDomagoj FrankZoran TomicPublished in: SISY (2023)
Keyphrases
- factors influencing
- systematic review
- factors affecting
- ai technologies
- technology adoption
- user satisfaction
- artificial intelligence
- case based reasoning
- cost effectiveness
- cost savings
- user preferences
- total cost
- user acceptance
- web intelligence
- user profiles
- user interaction
- empirical studies
- user interface
- expert systems
- data mining
- behavioral patterns
- intelligent behavior
- technology acceptance
- collaborative filtering
- optimal solution
- internet shopping