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Online Forums vs. Social Networks: Two Case Studies to Support eGovernment with Topic Opinion Analysis.
Timo Wandhöfer
Beccy Allen
Steve Taylor
Paul Walland
Sergej Sizov
Published in:
EGOV (2013)
Keyphrases
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social networks
case study
e government
data analysis
human centric
website
online forums
learning process
software engineering
knowledge management
online social networks
service delivery