Integrated views of e-government website usability: perspectives from users and web diagnostic tools.
Jyoti ChoudrieGheorghita GhineaPublished in: Electron. Gov. an Int. J. (2005)
Keyphrases
- e government
- website
- user centered
- internet users
- web content
- business owners
- end users
- social networking websites
- user experience
- government services
- electronic government
- public sector
- digital government
- developing countries
- web design
- web portal
- government websites
- public administration
- web pages
- user interface design
- web users
- user friendliness
- government agencies
- knowledge management
- information infrastructure
- governmental organizations
- service delivery
- federal agencies
- technical solutions
- government organizations
- federal government
- web developers
- information sharing
- online services
- user interface
- usability problems
- service offerings
- interface design
- public services
- user satisfaction
- social media
- digital archives
- artificial intelligence
- government information
- information resources
- semantic web
- information technology
- decision making
- information systems