Factors Impacting Successful BPMS Adoption and Use: A South African Financial Services Case Study.
Ashley KoopmanLisa F. SeymourPublished in: BPMDS/EMMSAD@CAiSE (2020)
Keyphrases
- south african
- financial services
- case study
- factors affecting
- banking services
- south africa
- perceived usefulness
- information technology
- technology adoption
- driving forces
- competitive advantage
- risk management
- databases
- knowledge management
- secondary school
- economic development
- software development
- e government
- information systems
- information and communication technologies
- development process
- design process
- prior studies
- learning environment