Customers' Beliefs Behind Business- to- Consumer Electronic Commerce.
Nena LimPublished in: Australas. J. Inf. Syst. (2001)
Keyphrases
- electronic commerce
- online banking
- online stores
- customer satisfaction
- service quality
- agent technology
- business transactions
- decision making
- small and medium sized enterprises
- belief revision
- mobile commerce
- automated negotiation
- website
- business models
- service providers
- mental states
- agent mediated
- electronic payment
- cooperative
- digital economy
- brokerage services