Mining Business Process Activities from Email Logs.
Diana JlailatyDaniela GrigoriKhalid BelhajjamePublished in: ICCC (2017)
Keyphrases
- business process
- business processes
- process mining
- event logs
- process execution
- web logs
- process model
- business rules
- business process modeling
- ws bpel
- data mining
- spam filtering
- service oriented architecture
- business process management
- case study
- web services
- log data
- workflow model
- email messages
- workflow technology
- business process models
- decision support system
- knowledge discovery
- information systems