Design Procedure and Improvement of a Mathematical Modeling to Estimate Customer Satisfaction.
Satoshi SuzukiMasaya AndoHiroshi HashimotoHajime AsamaPublished in: ICServ (2013)
Keyphrases
- customer satisfaction
- mathematical modeling
- design procedure
- service quality
- mathematical models
- control algorithm
- design methodology
- mathematical model
- ordinary differential equations
- discrete event
- computational intelligence
- user satisfaction
- systems biology
- probabilistic neural network
- service providers
- data mining
- fuzzy controller
- image processing
- data sets
- machine learning
- query language
- neuro fuzzy
- simulation model
- neural network