A School Bus Routing and Scheduling Problem with Time Windows and Possibility of Outsourcing with the Provided Service Quality.
Mohammad Reza SayyariReza Tavakkoli-MoghaddamAjith AbrahamNastaran Oladzad-AbbasabadyPublished in: ISDA (2020)
Keyphrases
- service quality
- service providers
- scheduling problem
- customer satisfaction
- information systems
- user satisfaction
- tabu search
- electronic commerce
- information technology
- competitive advantage
- online shopping
- vehicle routing problem
- vehicle routing
- competitive environment
- np hard
- incident management
- information quality
- flowshop
- end users
- routing algorithm
- single machine
- routing problem
- quality of service
- call center
- job satisfaction
- cloud computing
- simulated annealing
- database
- public sector
- traveling salesman problem
- minimizing makespan
- internet shopping
- real time