Psychological Heterogeneity in a Queue: The Impact of Loss Aversion on Service Pricing.
Tao JiangLi GaoXudong ChaiQihui BuPublished in: J. Syst. Sci. Complex. (2023)
Keyphrases
- network effects
- queuing model
- single server
- loss probability
- queuing systems
- service times
- service requirements
- queueing model
- finite buffer
- heavy traffic
- diffusion approximations
- single server queue
- processor sharing
- service rates
- information goods
- service providers
- queue length
- queue size
- web services
- management system
- information services
- service oriented
- state dependent
- steady state
- service quality
- traffic intensity
- queueing theory
- decision makers
- end users
- queueing networks
- optimal pricing
- customer service
- service composition
- production system
- pricing model
- pricing strategies
- service systems