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Understanding Users' Acceptance of Chatbots: An Extended TAM Approach.
Roberta De Cicco
Serena Iacobucci
Antonio Aquino
Francesca Romana Alparone
Riccardo Palumbo
Published in:
CONVERSATIONS (2021)
Keyphrases
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user interface
end users
user interaction
user participation
collaborative filtering
information seeking
multiple users
novice users
user feedback