Implementation of a strategic planning process oriented towards promoting business process management (BPM) at a clinical research centre (CRC).
Victor Cattani RentesSilvia Inês Dallavalle de PáduaEduardo Barbosa CoelhoMonica Akissue de Camargo Teixeira CintraGabriela Gimenez Faustino IlanaHenrique RozenfeldPublished in: Bus. Process. Manag. J. (2019)
Keyphrases
- business process management
- process oriented
- strategic planning
- business processes
- business process
- service oriented
- enterprise architecture
- computer supported
- e government
- information systems
- case study
- decision making
- emergency management
- goal oriented
- process model
- business rules
- information management
- learning experience
- metadata