A service satisfaction-based trust evaluation model for cloud manufacturing.
Xingxing YangShilong WangBo YangChi MaLing KangPublished in: Int. J. Comput. Integr. Manuf. (2019)
Keyphrases
- evaluation model
- service quality
- customer satisfaction
- evaluation method
- quality evaluation
- artificial immune network
- evaluation process
- evidence theory
- fuzzy theory
- fuzzy analytic hierarchy process
- logistics industry
- cloud computing
- analytic hierarchy process
- fourth party logistics
- service providers
- fuzzy comprehensive evaluation
- university libraries
- management system
- consumer trust
- sustainable development
- cloud services
- manufacturing industry
- neural network
- information services
- private cloud
- bp neural network
- trust model
- ahp method
- web services
- decision making
- machine learning
- artificial neural networks
- analytical hierarchy process
- user satisfaction