Decision support grievance redressal system using sentence sentiment analysis.
Rama Krushna DasManisha PandaHarekrishna MisraPublished in: ICEGOV (2020)
Keyphrases
- sentiment analysis
- decision support
- sentence level
- sentiment words
- opinion mining
- positive or negative
- opinion words
- sentiment classification
- decision support system
- decision makers
- multi aspect
- text mining
- sentiment lexicon
- text classification
- sentiment polarity
- knowledge management
- data warehouse
- natural language processing
- public opinion
- decision making
- artificial intelligence
- data mining
- user generated
- online reviews
- data analysis
- knowledge representation
- expert systems
- knowledge base
- social media content