Supporting business process improvement with natural language processing: A model-based approach.
Martin BergnerHans-Georg FillFlorian JohannsenPublished in: GI-Jahrestagung (2016)
Keyphrases
- process improvement
- natural language processing
- business process
- business processes
- software process
- knowledge management
- root cause
- business process management
- machine learning
- information extraction
- cost estimation
- knowledge representation
- artificial intelligence
- business applications
- software process improvement
- information systems
- decision making
- product development
- business rules
- case study
- software development
- quality assurance
- web services
- e government
- process model
- enterprise wide
- data mining
- software engineering