A Novel e-Service Approach for Electronic Repair Business.
Mohammed N. AlkatranjiAzza Abdel MonemPublished in: DeSE (2015)
Keyphrases
- electronic business
- telecommunications industry
- service delivery
- service management
- electronic data interchange
- mission critical
- enterprise systems
- service providers
- customer service
- data mining
- cross border
- online services
- electronic markets
- business models
- electronic commerce
- management system
- business processes
- business intelligence
- business process
- decision making
- service discovery
- web services
- virtual organization
- service oriented
- service provision
- online stores
- service composition
- customer support
- damage assessment
- electronic transactions
- customer satisfaction
- business applications
- cloud services
- life cycle
- data quality
- strategic decisions
- business rules
- business transactions
- trading partners
- web technologies
- service quality
- real world