Relationship between Reviews Polarities, Helpfulness, Stars and Sales Rankings of Products: A Case Study in Books.

Qingqing Zhou Chengzhi Zhang

Published in: SMP (2014)

Keyphrases

web content
user generated reviews
user generated
product reviews
online reviews
sentiment classification
online product reviews
sentiment analysis
opinion mining
customer reviews
test bed
customer service
product features
sentence level
information retrieval