Online Retailer Reputation, Satisfaction, and Trust as Catalysts in the Consumer Perceptions of Ethics on Online Retailers and Repurchase Intention.
A. F. M. Jalal AhamedLong PhamPublished in: Int. J. E Adopt. (2021)
Keyphrases
- online retailers
- online shopping
- competitive advantage
- customer satisfaction
- service quality
- purchase intention
- online shoppers
- product recommendation
- supply chain
- consumer trust
- online stores
- online consumer
- subjective norm
- trust model
- trust evaluation
- reputation management
- web services
- reputation systems
- user satisfaction