Social media analytics for end-users' expectation management in information systems development projects.
Snehasish BanerjeeJyoti Prakash SinghYogesh K. DwivediNripendra P. RanaPublished in: Inf. Technol. People (2021)
Keyphrases
- end users
- development projects
- social media
- information systems
- project management
- embedded software
- business intelligence
- big data
- business users
- software development
- software projects
- development process
- application development
- web applications
- user interface
- project managers
- information technology
- database development
- data management
- knowledge management
- data warehousing
- service providers
- user generated content
- active rules
- database
- software engineering
- data mining
- data analysis
- software product
- requirements engineering
- management system