IT Service Engineering: A New Kind of IT Professional.
Esperanza MarcosValeria de CastroJuan M. VaraPublished in: Next-Gen Digital Services (2021)
Keyphrases
- artificial intelligence
- service providers
- engineering design
- computer science
- data sets
- customer satisfaction
- mobile services
- service quality
- information services
- design process
- website
- data mining
- steady state
- web services
- service composition
- machine learning
- loosely coupled
- real time
- service delivery
- engineering education
- engineering students
- mechanical engineering