Mean Waiting Time Approximations in Cyclic-Service Systems with Exhaustive Limited Service Policy.

Kow C. Chang Deniz Sandhu

Published in: INFOCOM (1991)

Keyphrases

service systems
customer classes
web technologies
service level
service oriented
queueing model
service requests
call center
asymptotically optimal
heavy traffic
enterprise systems
arrival rate
service rates
state dependent
optimal policy
decision making
random variables
supply chain
web services