Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research.
Song WangLing LiJames D. JonesPublished in: IEEE Syst. J. (2014)
Keyphrases
- mission critical
- service delivery
- web services
- management system
- artificial intelligence
- interactive voice response
- enabling technologies
- future internet
- network services
- data intensive
- service composition
- ubiquitous computing
- service providers
- service discovery
- data mining
- service oriented
- development projects
- seamless integration
- service management
- ambient assisted living
- web environment
- key technologies
- building blocks
- workflow management
- emergency services
- business activities
- configuration management
- agent technology
- context aware
- end users
- distributed systems
- mobile devices
- computer science
- enterprise systems
- mobile services
- technological solutions
- information systems
- wireless technologies
- business continuity