Keyphrases
- process model
- social interaction
- virtual communities
- social capital
- social networks
- social support
- critical mass
- information flow
- process mining
- online communities
- online communication
- business process
- business processes
- social behavior
- online learning communities
- knowledge sharing
- social networking sites
- social networking
- social learning
- positive effects
- information sharing
- social media
- social influence
- petri net
- social network analysis
- online social networks
- online game
- inter organizational
- information and communication technologies
- older adults
- computer mediated
- online social
- group discussion
- social relationships
- public sector
- online learning
- web services